How to Refer Others to FWD

At FW&D Remodeling

We believe the best measure of your satisfaction as a client is your recommendation of our services to a friend, family member, or business associate.  It’s the ultimate test of your confidence and trust in us.  We are proud of our client satisfaction & Referral base, as the majority of our new clients are from referrals.  We believe our high recommendation rate is largely due to our experience, organized processes and alignment with our ideal clients from the start, listening carefully to their wants and needs, and then delivering on those expectations. 

How To Spot Our Ideal Client

Our clients live in the vicinity or Geographic location of Arlington, Alexandria, Fairlington and Fairfax.  Our clients generally lead a busy lifestyle.  They are seeking to partner with a remodeling team they can trust, one that will provide insight and guidance, and deliver on what is promised.  Some have even had a bad experience before, so they would like to avoid repeating those stressful situations again.

How to Best Communicate What We Do

FW&D specializes in kitchens, bathrooms, basements, windows and roofing. We offer a unique 3 way guarantee through our years of experience and organized process that guarantees our customers completion date, price guarantee and a remarkable experience.

 Our Client Referral Process

What to do when you have a referral and what happens next. Please call our office at (703) 933-8900 or e-mail us at info@fairwd.com . We will contact the referral within one business day and engage in a conversation about their needs. We will send them literature on our business, direct them to our website and have our remodeling consultant arrange a convenient time to meet with them. We’ll keep you in the loop (as much, or as little as you would like – (just please let us know) and we will do as you request. We’ll make sure they are completely satisfied, no matter what it takes. You will be proud you referred us.

Referral Rewards Program

We want to thank you for referring our remodeling team! Our local community has a wide array of wonderful restaurants and it would be our pleasure to present you with a certificate for a nice dining experience at a choice of a few places around Northern Virginia. When your referral becomes our newest client, we will be happy to send you a Gift Card to one of our local favorites!

When you have a referral for us you can call (703) 933-8900
You may also send us their information by filling out the form below.


 

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Phone: 703.933.8900 | Website: www.fairwd.com