At FW&D Remodeling
We believe the best measure of your
satisfaction as a client is your
recommendation of our services to a friend,
family member, or business associate. It’s
the ultimate test of your confidence and
trust in us. We are proud of our client
satisfaction & Referral base, as the
majority of our new clients are from
referrals. We believe our high
recommendation rate is largely due to our
experience, organized processes and
alignment with our ideal clients from the
start, listening carefully to their wants
and needs, and then delivering on those
expectations.
How To Spot
Our Ideal Client
Our clients live in the vicinity or
Geographic location of Arlington,
Alexandria, Fairlington and Fairfax. Our
clients generally lead a busy lifestyle.
They are seeking to partner with a
remodeling team they can trust, one that
will provide insight and guidance, and
deliver on what is promised. Some have even
had a bad experience before, so they would
like to avoid repeating those stressful
situations again.
How to Best
Communicate What We Do
FW&D specializes in kitchens, bathrooms,
basements, windows and roofing. We offer a
unique 3 way guarantee through our years of
experience and organized process that
guarantees our customers completion date,
price guarantee and a remarkable experience.
Our Client
Referral Process
What to do when you have a referral and
what happens next. Please call our office at
(703) 933-8900 or e-mail us at
info@fairwd.com . We will contact the
referral within one business day and engage
in a conversation about their needs. We will
send them literature on our business, direct
them to our website and have our remodeling
consultant arrange a convenient time to meet
with them. We’ll keep you in the loop (as
much, or as little as you would like – (just
please let us know) and we will do as you
request. We’ll make sure they are completely
satisfied, no matter what it takes. You will
be proud you referred us.
Referral Rewards
Program
We want to thank you for referring our
remodeling team! Our local community has a
wide array of wonderful restaurants and it
would be our pleasure to present you with a
certificate for a nice dining experience at
a choice of a few places around Northern
Virginia. When your referral becomes our
newest client, we will be happy to send you
a Gift Card to one of our local favorites!